Reliance Unified Services Platform
India’s AI-native services operating system
One platform for every home, device and service professional. North star: any service, any channel, under 60 seconds — verified pro, transparent price, first-time fix, proof-based closure.
< 60s to book
Any service, any channel
Verified pros
Identity + skill passport
First-time fix
Predicted fault & kit
Proof-based closure
Event-sourced, auditable
Mobile apps
two distinct identitiesmobile
Consumer app
Book in under 60s, AI triage, live tracking, proof, pay, home graph.
- 60-second booking
- Live technician tracking
- Proof-based closure
Open app
mobile
Technician app
Today's jobs, predicted fault, spare kit, field assist, earnings.
- Predicted fault & kit
- Step-by-step field assist
- Daily earnings
Open app
Control centres
desktop · operatordesktop
Ops command centre
Live demand & supply, SLA, FTR, spares, alerts — the city at a glance.
Open console
desktop
Agent-mesh console
8 AI agents, autonomy ladder, live decision feed, kill-switch.
Open console
desktop
Spares & Supply
Hub inventory, pre-visit kits, min-stock alerts, ecosystem replenishment.
Open console
desktop
Admin console
Orders, technicians, partners, catalog & pricing — the operating records.
Open console
Modules
Service Graph coreIntegration portsAPI layerConsumer appTechnician appOps command centreAgent-mesh consoleDesign system
One event-sourced Service Graph is the source of truth — no SAP/OMS/CRM core. State is derived from an immutable event log.
External systems — integration-ready
Payments · Razorpay / Jio Payintegratable
OEM warranty & parts · Brand APIsintegratable
GST e-invoicing · GSTN / IRPintegratable
Messaging · WhatsApp / SMSintegratable
Identity · Jio ID / Aadhaarintegratable
POS purchases · Reliance Digital / JCPintegratable